Terms of service

Terms of Service – NowTrendMarket

1. General Information

Welcome to NowTrendMarket. By using this website, you agree to be fully bound by the Terms of Service outlined below. Please read these terms carefully before making any purchase. Your continued use of the website constitutes your full acceptance of these terms.


2. Use of the Website

By using this website, you confirm that:

– You are 18 years of age or older, or you are using the website under the supervision of a parent or legal guardian.
– You will provide accurate and complete information when placing an order.
– You will not use the website for any unlawful purposes or in violation of applicable laws and regulations.


3. Products and Pricing

We offer our products in cooperation with trusted suppliers to ensure quality.

Product images or descriptions may differ slightly from the actual product due to lighting conditions, screen displays, or manufacturing updates.

We reserve the right to update or modify product prices at any time without prior notice.


4. Order Processing

Orders are processed within 1 to 3 business days.

We reserve the right to refuse or cancel any order in the following circumstances:

– Pricing errors
– Product being out of stock
– Suspected illegal or fraudulent activity

You will be contacted via email if your order is cancelled or if additional information or verification is required.


5. Shipping and Delivery

We currently deliver within the United Arab Emirates.

Delivery times may vary depending on the product and its availability in our warehouses. The standard delivery timeframe is approximately:

7 to 14 business days

Delays may occur due to shipping carriers, peak seasons, customs procedures, or other circumstances beyond our control.

Customers are responsible for providing an accurate delivery address. Any delay resulting from incorrect or incomplete address information provided by the customer will be the customer's responsibility.


6. Returns and Refunds

We accept return requests only in the following circumstances:

– The product arrives damaged
– The product has a manufacturing defect
– The customer receives a product different from the one ordered

Any issue must be reported within 24 to 48 hours of receiving the order. Customers must provide clear photos or videos showing the issue.

Once the request has been reviewed and approved, we will either provide a replacement product or issue a refund.

Returns will not be accepted in the following circumstances:

– The product has been used or its packaging has been opened
– More than 48 hours have passed without reporting the issue
– The customer changes their mind after completing the purchase
– Minor differences in color caused by lighting or screen displays
– Health and personal-use products, such as earphones, once opened

In most cases, customers will not be required to return the product due to warehouse limitations and storage policies.


7. Refund Processing

If a refund is approved, it will be processed within 5 to 10 business days.

The refund will be issued to the original payment method used for the purchase.

Please note that banks and card providers may require additional time for the refunded amount to appear in your account.


8. Customer Responsibilities

By placing an order, you agree to:

– Provide accurate delivery information
– Review the product details carefully before purchasing
– Inspect your order immediately upon delivery
– Report any issue within the specified reporting period


9. Limitation of Liability

NowTrendMarket is not responsible for:

– Delays caused by shipping carriers
– Incorrect delivery addresses provided by customers
– Minor color differences caused by screen displays
– Misuse of the product after delivery

Our liability is limited to the value of the purchased product only, to the extent permitted by applicable law.


10. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time.

Any changes will become effective immediately upon publication on the website.


11. Contact Information

For any questions or inquiries regarding these Terms of Service, please contact us at:

nowtrendmarket@hotmail.com