Shipping policy
Shipping Policy – NowTrendMarket
At NowTrendMarket, we are committed to providing reliable and efficient shipping services throughout the United Arab Emirates. Our goal is to ensure that your orders arrive on time and in the best possible condition.
1. Order Processing
Orders are prepared and processed within 1 to 3 business days from the date the purchase is confirmed.
Order processing may take longer during public holidays, peak seasons, or periods of high order volume.
2. Shipping & Delivery Time
Orders within the United Arab Emirates are typically delivered within:
7 to 14 business days
Delivery times may vary depending on the product, product availability, and the shipping carrier.
Additional delays may occur due to circumstances beyond our control, including:
– High shipping carrier volumes
– Customs procedures
– Weather conditions
– Peak seasons and public holidays
Once your order has been shipped, we will notify you and provide a tracking number when available.
3. Shipping Fees
Shipping fees will be displayed at checkout and may vary depending on the product or current promotions.
We may offer free shipping on selected products or for orders above a certain amount. Any applicable free shipping offers will be clearly displayed on our store.
4. Delivery Information
Customers are responsible for providing an accurate delivery address and phone number when placing an order.
Any delay or unsuccessful delivery resulting from:
– An incorrect address
– Failure to respond to the shipping carrier
– Customer unavailability at the delivery address
will be the responsibility of the customer.
5. Lost or Delayed Shipments
If your shipment is significantly delayed or does not arrive within the specified delivery timeframe, please contact us.
In the event that a shipment is lost or a logistical error occurs, we will investigate the matter and, once verified, provide appropriate compensation or send a replacement product.
6. Shipment Tracking
Customers will receive a tracking number via email when available.
Please note that tracking updates may occasionally be delayed depending on the shipping carrier.
7. Undeliverable Orders
If an order cannot be delivered due to:
– An incorrect address
– Failure to respond
– Refusal to accept the delivery
the order may be cancelled without a full refund, depending on the circumstances and any costs or losses incurred.
8. Contact Us
For any questions or concerns regarding shipping, please contact us at:
We will do our best to respond to your inquiry as soon as possible.